INTRODUCE

Hi from Joel, Director of IT and IT Consultant

I am an experienced and strategic IT Director with a robust history of leveraging technology to drive organizational growth and efficiency.

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18+

Years of
Experience

75+

projects completed on
3 countries

Summary

About Me

With a keen focus on innovation and cost-effective solutions, I have successfully led teams through large-scale IT projects, cloud migrations, and the implementation of scalable IT infrastructures across various industries. My expertise spans managing multi-million dollar budgets, ensuring IT compliance, and steering technology-enabled solutions that enhance operational performance and customer satisfaction. Known for transforming IT departments into revenue-generating entities, I bring to the table a blend of technical proficiency and strategic management, ensuring IT initiatives are seamlessly aligned with organizational goals and deliver tangible business value.

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Work Experience

2021 - Present

Director of IT

AudioEye, Inc.

2019-2021

Head of Technology

True Search

2019

VP, Cloud Architecture (Contract)

Wursta Corp

2017-2019

Director of IT

Coating and Converting Technologies

2016-2017

Manager, Cloud Solutions & Managed Services

Dito

2010-2016

Manager, Technology

The Michaels Organization

Manager, Infrastructure

The Michaels Organization

Manager, Network

The Michaels Organization

2005-2010

System Administrator

Parx Casino

Network Administrator

MW Manufacturing

Support Technician II

Showboat Casino

Computer Operator

Sands Casino

Services

My Specializations

SaaS Implementations

Championing the integration of various SaaS products, I've consistently enhanced employee experiences and streamlined organizational processes, driving both operational efficiency and workplace satisfaction. My journey involves meticulously selecting and implementing SaaS solutions like Google Workspace, Salesforce, and numerous others, each chosen for their ability to simplify workflows, enhance collaboration, and ultimately, foster a more productive and engaged workforce. My strategic approach to SaaS implementation goes beyond mere deployment, ensuring each solution is seamlessly integrated into existing workflows and genuinely addresses the pain points experienced by employees. By focusing on both the technological and human aspects of SaaS implementation, I’ve been able to ensure that technology serves its true purpose: simplifying processes, enabling employees, and driving organizational success.

50+ Projects

Policy, Documentation, and Procedures

Throughout my career, I've been deeply involved in policy creation, documentation, and procedural improvements, ensuring IT operations are not only compliant but also optimized for efficiency and effectiveness. My expertise encompasses establishing IT governance frameworks and policies that adhere to regulatory standards like GDPR, CCPA, and SOX, safeguarding organizations from potential legal and financial repercussions. I've crafted comprehensive documentation that enhances organizational knowledge and facilitates smooth operational flows. My commitment to procedural improvements is demonstrated through the strategic implementation of project-based initiatives and process optimizations, which have consistently resulted in maximized ROI and enhanced operational efficiency across the businesses I’ve served. My approach intertwines meticulous policy creation with a continuous improvement mindset, ensuring IT operations are always aligned with the evolving needs of the business and regulatory landscape.

30+ Projects

Vendor Management & Risk Assessment

Boasting a rich history in Vendor Management and Risk Assessment, I've forged and nurtured pivotal relationships with key vendors, ensuring the seamless availability and performance of IT infrastructures across various organizational contexts. My approach to vendor management intertwines strategic relationship-building with meticulous contract scrutiny, ensuring optimal service delivery and cost-efficiency. Simultaneously, my proficiency in risk assessment is demonstrated through the establishment of robust IT governance and security frameworks, ensuring compliance with various regulatory standards such as GDPR, CCPA, and SOX. By employing the NIST Security Framework and other risk mitigation strategies, I've safeguarded organizations against data breaches and other security threats, thereby fortifying organizational data integrity and mitigating legal and financial risks.

8 Projects

Budgeting & Cost Management

An adept strategist in budgeting and cost management, I have successfully overseen multi-million dollar IT budgets, ensuring a meticulous alignment with overarching organizational objectives and optimized financial performance. My expertise encompasses not only meticulous budget management but also the implementation of cost-saving initiatives that significantly impact the bottom line. In various leadership roles, I have demonstrated the ability to save companies hundreds of thousands of dollars annually through strategic technology migrations, application consolidations, and process automations. My approach intertwines a deep understanding of technical requirements with a strategic view towards financial management, ensuring IT departments not only adhere to their financial plans but also contribute positively to the company’s financial health and profitability.

7+ Projects

my expertise

My Technical Skills

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Google Workspace

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Google Cloud Platform

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Salesforce

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Netsuite

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Amazon Web Services

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Microsoft 365

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Azure

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RingCentral

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Dialpad

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Dropbox Business

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Egnyte

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Domo

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Slack

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Zoom

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Freshservice

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Freshdesk

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Asana

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Jira

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Confluence

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PagerDuty

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Zapier

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Microsoft Intune

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JumpCloud

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Okta

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Jamf

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contact

Let's Work Together!

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